We're here to help.

The Build Environment Customer Portal is how you follow your project's timeline, site updates, approvals, documents and payments in one place. If something isn't working, or you can't get into your account, reach us directly:

Common questions

I don't have a login.

There's no public sign-up — accounts are created by our team once your project starts. If you're an active client or team member without access, email us and we'll set you up.

I forgot my password.

Email us from the address on your account and we'll help you reset it.

A photo or document won't upload.

Make sure the app has permission to use your camera or photo library (Settings → Build Environment on iOS), and that you have a working internet connection, then try again. If it still fails, send us a screenshot of what you're seeing.

Something in my project looks wrong.

Let us know which project and what looks off — our team can check it against the source records directly.

For anything about how we handle your data, see our Privacy Policy.